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内容简介:
It could happen today. You are called into the office, and the boss tells you that due to unforeseen circumstances, starting today you will be in charge of a team, a project, an office, a committee, or a business unit. Without any warning (or preparation on your part) you've become an accidental leader.
If you have been thrust into a position of sudden responsibility, you need The Accidental Leader. This book is a first aid kit that gives you the information and inspiration you need to
Know what you bring to the challenge-your pluses and minuses
Define success and achieve it
Get other people on your side
Overcome your natural shortcomings
Get organized-right now
See through the apparent system to the culture within
Direct people and get them to act
The Accidental Leader is your lifeline to leadership success. It is filled with practical answers to the many leadership questions that you will face.
书籍目录:
Who gets called to accidental leadership? Just about anyone
Introduction: What’s an Accidental Leader?
Part One: Managing Oneself
Three ways to cope with leader’s anxiety
1 Coming to Terms with Responsibility
Three steps to establish where you are—and where you need to be
2 The First Day
Seven things you need to learn about your team members and they need to know about you—and two warnings
3 Meeting the Team
Ten ways to feel better about your leadership
4 Deciding What Kind of Leader to Be
Eight things you can do to negotiate your own learning curve
5 Becoming a Quick Study
Four tough questions you need to ask yourself
6 The Perfect Person for the Job
Part Two: Managing the Technical Side
Five things to spend at least a week learning about
7 What They Expect You to Know, and What You’d Better Figure Out on Your Own
Five measures of planning success
8 Planning to Succeed
Six stages of bringing an idea to completion
9 How a Little Orderliness Can Extend Your Shelf Life
Nine things you can do to bring people into your circle
10 Who You Can Turn To
Seven ways to get out of the box, and stay out
11 Set Fire to Your Credenza
Six ways to create a learning environment
12 Leading by Learning
Part Three: Managing People
Six things to remember when your team is hovering on the brink of dysfunction,
13 Living with Teams,
Five rules for successful succession,
14 Packing Up Your Predecessor,
Seven truths about effective team process,
15 The Right (and Wrong) Way to Make Up Your Mind,
Ten el-cheapo ways to motivate people
16 Motivating People
Five ways to effect change in the face of resistance
17 Locating the Levers of Change
Nine ways to break an ice-jam in negotiations
18 Learning to Negotiate
Four kinds of people, and how to work with each
19 Dealing with Other People
Three ways to give people information so it is real to them
20 How to Give Feedback
Three ways to make empowerment work—and make your team bless you
21 Set Limits to Freedom
Five rules for dealing with conflict
22 The Importance of Being Frank
Five broad characterizations of the working generations
23 Bridging the Age Gap
Four of the worst and six of the best ways to communicate bad news
24 How to Discipline and Fire
Nine parting shots of managerial wisdom
25 Confession and Conclusion
Appendix: Best Books
Acknowledgments
The Authors
Index
作者介绍:
Harvey Robbins is a psychologist, business consultant, trainer, and author. He has consulted to numerous organizations including American Express, Allied Signal, General Dynamics, AT&T, 3M, Honeywell, Johnson & Johnson, Nabisco, Target, and US West. Micha
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